All connectors
Charla
9 tools · Communication · Customer Support · AI Chatbots
Charla is a live chat and AI customer-support platform whose public API manages property contacts, conversation exports, and knowledge base articles and categories.
Connect Charla
- Open Slashspace and go to Settings, then Connectors.
- On Discover, search for Charla and click Connect.
- Sign in to Charla in your browser. Slashspace updates when the account is connected.
- Then ask for what you need in any Agent mode chat. Charla is on in every chat unless you switch it off.
What your chats can do
9 tools from Charla.
- Create Knowledge Base ArticleCreate a knowledge base article. Charla generates its URL slug from the title and may use it for chatbot training according to the property's AI settings. Defaults to a private draft.
- Delete Knowledge Base ArticlePermanently delete one knowledge base article by ID. This cannot be undone, and deleting an already-missing article fails.
- Get ContactReturn one contact in the connected Charla property by UUID.
- Get Knowledge Base ArticleReturn the full content and metadata of one knowledge base article by ID.
- List ContactsReturn one page of contacts for the connected Charla property, ordered by most recently modified.
- List ConversationsExport one page of conversations grouped by contact for the connected Charla property, including message history.
- List Knowledge Base ArticlesReturn one page of knowledge base article summaries for the connected Charla property, newest first.
- List Knowledge Base CategoriesReturn all knowledge base categories available in the connected Charla property.
