All connectors
Delighted
13 tools · Forms & Surveys · Customer Support
Delighted uses the Net Promoter System® to gather real feedback from your customers – in minutes, not weeks. No technical knowledge required.
Connect Delighted
- Open Slashspace and go to Settings, then Connectors.
- On Discover, search for Delighted and click Connect.
- Sign in to Delighted in your browser. Slashspace updates when the account is connected.
- Then ask for what you need in any Agent mode chat. Delighted is on in every chat unless you switch it off.
What your chats can do
13 tools from Delighted.
- Add Person to Autopilot EmailAdd a person to Autopilot email or update their properties. Autopilot automatically schedules and sends recurring email surveys at the frequency configured in your Delighted account settings. Use this to enroll new people in automated email surveys or update custom properties for existing members. Note: Autopilot must be configured in your Delighted account before using this API.
- Add Person to Autopilot SMSTool to add a person to Autopilot or update their properties for SMS-based surveys. Use when you need to schedule automated survey delivery via SMS. Prerequisites: SMS Autopilot must be configured in your Delighted account before using this API endpoint. If not configured, the API returns a 422 error.
- Create or Update PersonTool to create or update a person and schedule a survey email. Use when you need to add a new person to Delighted, update existing person details, or schedule a survey with custom properties for segmentation.
- Delete Pending Survey RequestsTool to remove all pending (scheduled but not yet sent) survey requests for a person. Use when you need to cancel all future surveys for a specific email address.
- Delete PersonTool to remove a person and all associated data from Delighted. Use when you need to permanently delete a person's information. Deletion includes surveys, responses, properties, Autopilot membership, survey history, and unsubscribe/bounce status.
