Gorgias is a helpdesk and live chat platform specializing in e-commerce, offering automated support, order management, and unified customer communication
1Open Slashspace and go to Settings, then Connectors.
2On Discover, search for Gorgias and click Connect.
3Sign in to Gorgias in your browser. Slashspace updates when the account is connected.
Then ask for what you need in any Agent mode chat. Gorgias is on in every chat unless you switch it off.
What your chats can do
44 tools from Gorgias.
Add Ticket TagsAdds tags to a ticket in Gorgias.
Create Account SettingCreates a new account setting in Gorgias.
Create CustomerCreates a new customer in Gorgias.
Create MacroCreates a reusable response macro and its ticket actions. Reference: https://developers.gorgias.com/reference/create-macro
Create RuleCreate a JavaScript automation rule in Gorgias.
Create TeamCreates a new team in Gorgias.
Create TicketCreates a new ticket in Gorgias.
Create ViewCreate a saved ticket-list view in Gorgias.
Delete CustomerDeletes a specific customer from Gorgias.
Delete Customer Field Value
Deletes a specific field value for a customer in Gorgias.
Delete CustomersDeletes multiple customers from Gorgias.
Delete TeamDeletes a specific team from Gorgias.
Delete TicketDeletes a specific ticket from Gorgias.
Delete Ticket Field ValueDeletes a specific field value for a ticket in Gorgias.
Get AccountRetrieves your Gorgias account information.
Get CustomerRetrieves a specific customer from Gorgias.
Get EventRetrieves a specific event from Gorgias.
Get TeamRetrieves a specific team from Gorgias.
Get TicketRetrieves a specific ticket from Gorgias.
Get Ticket MessageRetrieves one message from a Gorgias ticket. Reference: https://developers.gorgias.com/reference/get-ticket-message
List Account SettingsLists all account settings in Gorgias.
List Customer Field ValuesLists all field values for a customer in Gorgias.
List CustomersLists customers in Gorgias with various filtering options.
List EventsLists events in Gorgias. Returns event objects with pagination support via cursor. Reference: https://developers.gorgias.com/reference/get_api-events
List IntegrationsLists Gorgias integrations, optionally filtered by integration type. Reference: https://developers.gorgias.com/reference/list-integrations
List MessagesLists messages in Gorgias, optionally filtered by ticket. Reference: https://developers.gorgias.com/reference/list-messages
List RulesLists automation rules with optional name search. Reference: https://developers.gorgias.com/reference/list-rules
List TagsLists workspace tags independently of any ticket. Reference: https://developers.gorgias.com/reference/list-tags
List TeamsLists teams in Gorgias.
List Ticket Field ValuesLists all field values for a ticket in Gorgias.
List TicketsLists tickets in Gorgias with various filtering options.
List Ticket TagsLists all tags for a ticket in Gorgias.
List UsersLists helpdesk users with optional role and identity filters. Reference: https://developers.gorgias.com/reference/list-users
List View ItemsLists tickets matching a saved Gorgias view. Reference: https://developers.gorgias.com/reference/list-view-items
List ViewsLists saved ticket views, optionally filtered by category. Reference: https://developers.gorgias.com/reference/list-views
Merge CustomersMerges two customers in Gorgias, combining their data and history.
Remove Ticket TagsRemoves tags from a ticket in Gorgias.
Send Ticket MessageSends an externally delivered message on an existing Gorgias ticket. Delivery happens asynchronously after creation; internal notes are not supported. References: https://developers.gorgias.com/reference/create-ticket-message https://developers.gorgias.com/docs/create-a-new-message-in-ticket-via-api
Set Customer DataSets the complete data object for a customer in Gorgias.
Set Ticket TagsSets the complete list of tags for a ticket in Gorgias.
Update Account SettingUpdates an existing account setting in Gorgias.
Update CustomerUpdates an existing customer in Gorgias.
Update TeamUpdates an existing team in Gorgias.
Update TicketUpdates an existing ticket in Gorgias.
