All connectors
HelpSpot
10 tools · Customer Support · Support
HelpSpot is a customer support platform for managing requests, staff workflows, time tracking, saved responses, reports, and help desk metadata.
Connect HelpSpot
- Open Slashspace and go to Settings, then Connectors.
- On Discover, search for HelpSpot and click Connect.
- Sign in to HelpSpot in your browser. Slashspace updates when the account is connected.
- Then ask for what you need in any Agent mode chat. HelpSpot is on in every chat unless you switch it off.
What your chats can do
10 tools from HelpSpot.
- Create RequestCreate a staff-side support request with an initial customer-visible or internal note. Configured HelpSpot automations may send notifications.
- Get Current UserReturn the connected HelpSpot staff user's identity, defaults, and support capabilities without authentication tokens.
- Get RequestReturn one support request with normalized history and optional time total; fail clearly when HelpSpot returns its sparse HTTP-200 missing-request shape.
- List FiltersList the connected staff user's saved and built-in queue filters, including symbolic selectors such as inbox and myq.
- List Saved ResponsesList reusable response templates available to the connected staff user, either all templates or the user's ten most-used templates.
- List Support OptionsList IDs and labels used to categorize, assign, route, or set the status of HelpSpot requests.
- Run FilterReturn one cursor-controlled page of request summaries from a saved or built-in HelpSpot queue filter.
- Search Requests
