All connectors
Kommunicate
6 tools · Communication · Customer Support · AI Chatbots
Kommunicate is a customer support platform for managing conversations, users, messages, and agent assignments across human and AI support workflows.
Connect Kommunicate
- Open Slashspace and go to Settings, then Connectors.
- On Discover, search for Kommunicate and click Connect.
- Sign in to Kommunicate in your browser. Slashspace updates when the account is connected.
- Then ask for what you need in any Agent mode chat. Kommunicate is on in every chat unless you switch it off.
What your chats can do
6 tools from Kommunicate.
- Change Conversation AssigneeAssign one Kommunicate conversation to a human agent, changing live routing. By default, this sends a user-visible notification that cannot be undone; it can also remove all AI agents when take_over_from_bot=true.
- Change Conversation StatusChange one Kommunicate conversation to open, closed, or spam. By default, this also sends a user-visible notification message, which cannot be undone; set send_notification=false to suppress it.
- Create ConversationCreate a persistent Kommunicate conversation with the specified members. This can create missing users, add account-default bots or assignees, and cannot be undone through this toolkit; provider business errors are treated as failures even when returned with HTTP 2xx.
- Get User DetailsReturn details for one or more specified Kommunicate user IDs. Requires a non-empty user list and fails on provider business errors even when the HTTP response is successful.
- Send MessageImmediately send one plain-text message to a Kommunicate conversation as a specified user. This is a user-visible, irreversible side effect. Rich messages and attachments are not supported.
- Update User DetailsUpdate selected profile fields for one explicitly identified non-agent Kommunicate user. This mutates persistent user data and fails on provider business errors even when the HTTP response is successful.
