All connectors
Pylon MCP
12 tools · Model Context Protocol · CRM · Communication · IT Operations
Pylon is an AI-native B2B customer support platform that unifies ticketing, chat, knowledge base, and account intelligence across channels like Slack Connect, Microsoft Teams, email, and in-app chat.
Connect Pylon MCP
- Open Slashspace and go to Settings, then Connectors.
- On Discover, search for Pylon MCP and click Connect.
- Sign in to Pylon MCP in your browser. Slashspace updates when the account is connected.
- Then ask for what you need in any Agent mode chat. Pylon MCP is on in every chat unless you switch it off.
What your chats can do
12 tools from Pylon MCP.
- Create issueCreate a new issue/ticket in Pylon. Requires an organization ID, account ID, title, and body HTML. Optionally specify requester, priority, assignee, team, and tags.
- Get accountGet full details for a Pylon customer account. Pass either the account ID (UUID) or external ID. Returns account details including name, domain, owner, tags, custom fields, and linked channels.
- Get contactGet full details for a Pylon contact (customer). Pass the contact ID (UUID). Returns contact details including name, email, account, and custom fields.
- Get issueGet full details for a Pylon support issue/ticket. Pass either the issue ID (UUID) or issue number. Returns title, body, state, metadata, custom fields, and nested account/assignee/requester info.
- Get issue messagesGet the full message history for a Pylon issue. Pass either the issue ID (UUID) or issue number. Returns all messages in chronological order with author info.
- Get meGet the currently authenticated user's details. Returns the user's name, email, role, and teams. No parameters required.
- Get userGet full details for a Pylon user (team member). Pass the user ID (UUID). Returns user details including name, email, role, and teams.
