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Remote Retrieval
7 tools · IT Operations
Remote Retrieval automates the logistics of managing equipment returns, providing efficient tracking and management of laptop and monitor returns.
Connect Remote Retrieval
- Open Slashspace and go to Settings, then Connectors.
- On Discover, search for Remote Retrieval and click Connect.
- Sign in to Remote Retrieval in your browser. Slashspace updates when the account is connected.
- Then ask for what you need in any Agent mode chat. Remote Retrieval is on in every chat unless you switch it off.
What your chats can do
7 tools from Remote Retrieval.
- Create OrderTool to create IT asset retrieval orders for remote employees. Use when you need to schedule pickup of laptops, monitors, cell phones, or tablets from employees. Supports both return-to-company and recycle-with-data-destruction workflows.
- Get All OrdersTool to retrieve a paginated list of all orders. Use when you need to list orders with optional filters like status or dates. Call after authentication.
- Get Company DetailsTool to retrieve detailed information for a company. Use after confirming a valid company_id.
- Get Device PricesTool to retrieve real-time pricing data for all supported devices. Use when you need current prices for Laptop, Monitor (17-23 inch), Monitor_27 (24-27 inch), Tablet, or Cell Phone.
- Get Order DetailsTool to retrieve specific order details by order ID. Use when you need detailed information about an order including employee info, company info, and shipment status (device_type, send_status, return_status).
- List Pending OrdersTool to retrieve list of all pending orders. Use when you need to check orders awaiting payment completion. Results are paginated up to 25 per page.
- RemoteRetrieval: Validate User
