All connectors
Respond.io
7 tools · Customer Support · Team Chat
AI-powered customer conversation management software.
Connect Respond.io
- Open Slashspace and go to Settings, then Connectors.
- On Discover, search for Respond.io and click Connect.
- Sign in to Respond.io in your browser. Slashspace updates when the account is connected.
- Then ask for what you need in any Agent mode chat. Respond.io is on in every chat unless you switch it off.
What your chats can do
7 tools from Respond.io.
- Add internal comment to conversationTool to add a comment (internal note) to a contact's conversation. Use after verifying the contact identifier.
- Create ContactCreates a new contact in the respond.io workspace with the specified details. The contact is identified by email, phone number, or contact ID. Supports adding profile information, language preferences, and custom fields that have been pre-configured in the workspace.
- Create Space TagCreates a new tag in the Respond.io workspace for organizing and categorizing contacts and conversations. Tags help with segmentation, filtering, and workflow automation. Each tag must have a unique name within the workspace.
- Get MessageTool to retrieve a specific message. Use when you need the details of a message sent to or received from a contact.
- List channelsTool to retrieve a list of channels connected to the workspace. Use when you need to enumerate all messaging channels with pagination support.
- List usersTool to retrieve a list of users in the workspace. Use when you need to fetch all workspace users for auditing or assignment.
- Update Space TagUpdates an existing workspace tag by its current name. You can modify the tag's name, description, or emoji. Note: Color codes are not currently supported by the API and will be rejected if provided. At least one field besides currentName must be provided to update.
