All connectors
Simplesat
8 tools · CRM · Forms & Surveys
Simplesat captures customer feedback and CSAT scores through surveys, integrating directly with helpdesk systems for real-time performance insights
Connect Simplesat
- Open Slashspace and go to Settings, then Connectors.
- On Discover, search for Simplesat and click Connect.
- Sign in to Simplesat in your browser. Slashspace updates when the account is connected.
- Then ask for what you need in any Agent mode chat. Simplesat is on in every chat unless you switch it off.
What your chats can do
8 tools from Simplesat.
- Create or Update Customer V2Tool to create a new customer or update an existing customer if one already exists with the same email. Use when you need to add or modify customer information including name, email, company, tags, external_id, and custom attributes.
- Create or Update Team MemberThis tool creates a new team member or updates an existing one if a team member with the same email address is found. It is an independent action that requires only basic team member information (email, first_name, last_name, and optionally title and phone) and does not depend on any other resource IDs.
- Get CustomerTool to retrieve a single customer by their Simplesat ID. Returns customer details including name, email, company, tags, and custom attributes.
- List QuestionsTool to retrieve a paginated list of all questions in Simplesat. Use when you need to fetch question details including order, metric type, text, rating scale, choices, and conditional rules. Supports filtering by metric (csat, nps, ces) and survey_id.
- List SurveysTool to list all surveys in the Simplesat account. Returns survey details including id, name, and metric type (CSAT, NPS, CES). Use when you need to retrieve available surveys or find a specific survey by name or metric type.
- Search AnswersTool to search and retrieve answers from Simplesat with advanced filtering. Use when you need to find specific answers based on filters like date range, choice value, sentiment, survey, customer, or custom attributes. If no filters are provided, returns all answers from the last 30 days by default.
