All connectors
Superchat
17 tools · Team Chat · Customer Support
Superchat is a unified messaging platform that enables businesses to communicate with customers across multiple channels, including WhatsApp, Instagram Direct, Facebook Messenger, Email, and more.
Connect Superchat
- Open Slashspace and go to Settings, then Connectors.
- On Discover, search for Superchat and click Connect.
- Sign in to Superchat in your browser. Slashspace updates when the account is connected.
- Then ask for what you need in any Agent mode chat. Superchat is on in every chat unless you switch it off.
What your chats can do
17 tools from Superchat.
- Create ContactCreate a new contact in Superchat with phone or email handles. Use this tool to register contact details before sending messages. You must provide at least one handle (phone or email). Optional fields include first name, last name, gender, and custom attributes (if predefined in your account settings).
- Create Template FolderCreate a new template folder in SuperChat for organizing message templates. Template folders help organize WhatsApp and other messaging templates into logical groups (e.g., Marketing, Sales, Customer Support). Use this action before creating templates when you want to keep them organized.
- Delete WebhookTool to delete a specific webhook by its ID. Use when you need to remove an obsolete or unwanted webhook subscription. First use SUPERCHAT_LIST_WEBHOOKS to retrieve the webhook ID, then use this action to delete it. Example: Delete webhook wh_UPYSN0Etofjl7lhhQ9yhL.
- Get ContactRetrieve a specific contact's details by ID. Returns the contact's name, handles (phone, email, social), custom attributes, and timestamps. Use this to look up contact information before sending messages or updating contact details. Example: "Get contact details for co_abc123" or "Fetch info for contact co_xyz789".
- Get FileRetrieve metadata for a specific file by its ID. Returns file details including the file name, MIME type, API resource URL, and a temporary download link with expiration. Use this to get information about uploaded files before downloading or processing them.
