Account and help
Moving from Rabbitholes
Bring your Rabbitholes canvases, settings and purchase into Slashspace, with your originals kept as a backup.
Rabbitholes is now Slashspace, and your canvases and purchase come with you. Slashspace copies your work from the Rabbitholes folders on your computer (your originals stay put as a backup) and finds your purchase through the email you bought with.
Before you start
You need the email address you bought Rabbitholes with. You don't need your old license key or a receipt.
If Slashspace finds a rabbitholes folder in your home folder that hasn't been imported yet, it shows the import screen first, even before sign-in.
| What | In Rabbitholes | In Slashspace |
|---|---|---|
| Canvases and files | ~/rabbitholes | ~/SlashspaceOS |
| Settings | ~/rabbitholes/.config | Slashspace/config in your app data folder |
| Sign-in | RabbitHolesAI in your app data folder | Slashspace in your app data folder |
~ is your home folder (C:\Users\you on Windows). The app data folder is ~/Library/Application Support on Mac, %APPDATA% on Windows and ~/.config on Linux.
Import your work
- Download Slashspace from slashspace.ai/download and install it (it's a separate app from Rabbitholes).
- Open Slashspace. The screen says "We found an existing RabbitHoles installation." Click Migrate.
- The button changes to Migrating... while a checklist ticks off each step, from Create directories to Finalize. Then Slashspace restarts on its own.
- Sign in (see below).
- Open the Everything folder in the sidebar: that's where your Rabbitholes canvases are. You can rename it or move canvases out (Canvases and folders).
There's no skip button. To start with an empty Slashspace instead, move or rename the rabbitholes folder before opening the app.
If the import stops
A failed step shows "Migration failed at" with the step's name and the reason, plus a Retry button. Retrying is safe: it skips anything already copied. If it fails again, email support@slashspace.ai with the step name and message.
A damaged canvas file doesn't stop the import: Slashspace skips it and copies the rest. The list of skipped canvases may flash by before the restart, so if a canvas is missing, email support with its name. Its original is still in rabbitholes.
Sign in with your purchase email
The sign-in screen asks you to "Sign in with the email you used to purchase Slashspace AI (formerly RabbitHoles AI)." If you signed in to Rabbitholes on this computer, you may already be signed in. Otherwise, click Sign in and finish in your browser (Quickstart has the details).
Asked to create an account? That's expected if you only ever used a Rabbitholes license key. Create it with your purchase email, and your purchase links to it automatically.
Seeing the plan screen instead of your canvases? Slashspace found no purchase on that email. Click Sign out and sign in with the email on your Rabbitholes purchase confirmation. Not sure which one? Email support@slashspace.ai.
What carries over
- Canvases: every canvas with its nodes, chats and connections. YouTube nodes become Post nodes.
- Files: images and documents are copied into
SlashspaceOS, and your canvases point at the new copies. - Settings: default models, your model list, API keys, persona prompts, and MCP servers (listed in Settings > Connectors).
- Sign-in, if you were signed in to Rabbitholes on this computer.
API keys move into your operating system's secure storage, and Slashspace then removes the plain-text copies from the old rabbitholes settings files. Apart from that, nothing in the Rabbitholes folders is changed or deleted.
What doesn't carry over: your license key (signing in replaces it), Straico (no longer supported, so its key and any Straico default model are dropped), and RAG mode, which is retired. Chats read whatever you connect to them.
Your lifetime deal
Your lifetime deal stays a lifetime deal. Settings > Plans shows your plan's name (such as Lifetime) tagged Lifetime updates, with "Every future version is yours. Nothing to renew." You get the same app features as a current Slashspace license, with no canvas limit, and your own API keys keep working. A Rabbitholes subscription shows "Your plan continues unchanged." instead. If your plan is missing, click Already subscribed? Refresh at the bottom of the page.
Slashspace also has optional hosted AI models, for when you'd rather not manage API keys. They're paid from the Optional hosted wallet, which also pays for hosted tools such as image generation. Your own keys never draw from it.
Hosted usage is now shown in dollars. Rabbitholes counted it in per-message units; Slashspace charges what each message costs, so your balance won't match your old Rabbitholes number. For adding funds and redeeming codes, see Plans and billing.
Common questions
Can I delete the Rabbitholes folder? Yes, once you've checked that a few canvases with images or documents load in Slashspace.
Do I need to keep Rabbitholes installed? No. The apps use separate folders, so changes in one don't appear in the other.
Can I import again later? No, the import runs once. Work you do in Rabbitholes afterwards stays there.