Account and help
Plans and billing
Pick a plan, see what the optional hosted wallet pays for, and manage updates, devices and billing.
Your plan pays for the Slashspace app: using it on your computers and getting new versions. AI usage is separate. If you work with your own API keys, a Claude or ChatGPT subscription, or local models, the plan is all you pay Slashspace.
The hosted wallet is optional: it pays for Slashspace's own hosted models and AI tools, which need no provider accounts. Use a model you already pay for, the wallet, or both, whichever costs you least.
The plans
| Yearly subscription | Lifetime | |
|---|---|---|
| Price | $89 a year, renews yearly | $249, one payment |
| Updates | Every update while you subscribe | Every update we ship |
| Devices | 2 | 2 |
| Included hosted usage | $5, added once | $5, added once |
Both plans include every feature and unlimited canvases. The included $5 goes into your hosted wallet when you buy, and isn't added again at renewal.
Buying and the 7-day refund
Slashspace has no free trial. Both plans are paid at checkout and are refundable within 7 days, no questions asked (see Refunds).
You don't need an account to buy. On slashspace.ai, enter your email, answer three quick questions and pay on Stripe. Then download the desktop app and sign in with that same email. Your plan is already on the account.
The yearly subscription renews every year until you cancel. Cancel any time from Manage subscription or your account page, and access continues to the end of the period you paid for.
Tip: If you have a yearly subscription and then buy Lifetime, the subscription ends at the close of the period you paid for, so it doesn't renew.
Updates and when a plan ends
- Yearly subscription: every new version installs while it's active. If you cancel, access continues to the end of the period you paid for and nothing more is charged. If a renewal payment fails, you have 7 days to update your card.
- When a subscription ends, Slashspace opens to a plan screen instead of your canvases. Your canvases stay on your computer. Subscribe or buy Lifetime to open them in Slashspace again.
- Lifetime: every future version is yours, with nothing to renew.
If you have the earlier one-off license
If you bought the earlier $89 one-off license, the app is yours for good and Settings > Plans shows Updates until a date. After that date your version keeps working, but new versions aren't offered. To get them, click Subscribe for $89/year, or Get lifetime updates to switch to Lifetime.
The hosted wallet
The Optional hosted wallet pays for:
- Slashspace's hosted models: the Slashspace group in the model picker, including Auto.
- Hosted AI tools such as image generation, unless you use your own OpenRouter key for images.
It never pays for models on your own API keys, subscription providers (Claude Code, Codex, Cursor), Ollama or custom providers. Capturing web pages, fetching post transcripts and using included connectors don't draw from it either.
Each hosted reply or image is charged what it cost to run, rounded up to the cent. A hosted request needs at least $0.50 in the wallet to start. Your plan adds 50 cents on top of the included $5 to cover that, so a new wallet shows a little over $5.
Add funds
- In Settings > Plans or Settings > Account, click Add funds on the wallet card. Your account page opens in your browser.
- Click Add funds there and enter the Spendable balance to add: steps of $10, up to $200 per purchase.
- Check You pay and click Pay. Each $10 of balance costs $11: the 10% platform fee is added on top, so the whole $10 is spendable.
Adding funds opens once you've paid for Slashspace. Added funds don't expire and aren't refundable.
When the wallet runs low or empty
With a hosted model selected and less than $1.50 left, the model button shows the balance (for example "$1.20 left"). When the wallet can't cover a request, hosted replies stop with "Your hosted wallet has insufficient funds for the Slashspace provider." and image generation shows Out of usage balance.
Nothing else changes: the app, your canvases and every non-hosted model keep working. Add funds, or switch the chat to another model.
Manage your plan in Settings
Settings > Plans shows your plan and its status, the plan cards if you don't have one yet, and the wallet. Settings > Account shows the same plan with a status chip, plus the wallet and your devices (Account and devices explains the chips). Purchases and billing open in your browser.
On a subscription, Manage subscription opens Stripe's billing portal to update your card, cancel or download invoices. Other plans get Manage Billing, which opens your account page on slashspace.ai. If a purchase you made in the browser doesn't show up, click Already subscribed? Refresh at the bottom of Settings > Plans.
Devices
Each plan covers 2 computers. Once you've paid for Slashspace, you can buy extra device slots for $49 each, a one-time purchase, with Add slots on your account page. To see, rename or remove devices, go to Account and devices.
Redeem a code
There's no box to type a code into. Lifetime deals bought through a partner, and Rabbitholes lifetime deals, are matched to your account by the email you bought with. Sign in at slashspace.ai/account with that email (create the account if you need to) to see your plan, then sign in to the desktop app with the same email.
If your deal doesn't show up, email support@slashspace.ai with your code and the email you bought with, and we'll apply it.
Refunds
You can ask for a refund within 7 days of a Lifetime purchase or of any yearly payment, no questions asked. Email support@slashspace.ai with your purchase details. Transaction fees are deducted, and a refund ends the access it paid for. Wallet top-ups aren't refundable. The Terms of Use have the full policy.
Older plans
If you're on a plan Slashspace no longer sells, such as an earlier monthly or yearly plan, it continues unchanged at its original price. Settings > Plans shows its name with Current plan and Manage Billing. Paid older plans can add wallet funds and device slots too. Rabbitholes lifetime deals keep lifetime updates: see Moving from Rabbitholes.